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IF YOU ARE NEW TO ELECTRONIC CIGARETTES....
Electronic cigarettes are not as easy as picking up a cigarette and lighting it (Though it's ton's more fun and less smelly). There is a learning curve, maintenance and whole new world of options. Most people learn very quickly.
To Begin you will need 2 things - a kit (see: Complete Kits) and eliquid. The 510 Torch (cigarette sized), the eV Torch (larger size) and the LEO (executive looking cigar size) are the most common starter kits. They come with all the parts you need for 2 electronic cigarettes.
If you plan to directly replace your cigarettes with an electronic cigarette - you may benefit from the following article on successful switching: NEW USERS - ECF
Choosing a Starter Kit
1) The 510 Torch is cigarette sized and comes in 4 colors (Black, silver, Royal Blue and Metallic Burgundy). It requires frequent recharges (depending on usage). The kit comes with everything to get you started EXCEPT ELIQUID (which you need to purchase separately - according to your individual tastes).
2) The eV Torch is larger - the approximate size of a small cigar. It comes with 2 batteries in a choice of 3 colors (Black, Silver and Metallic Burgundy). The eV Torch has a greater battery capacity and will last 8 to 10 hours between charges (depending on use). The eV Torch also has larger batteries you can add on for longer life betwen charges (ie: 900 10 - 12 hours and 1100 mAh 14 - 16 hours). The larger batteries are sold separetely.
3) The LEO, is a longer battery in a special casing that has an executive style and feel. It comes in black or brushed silver. While beginners can be quite comfortable with the, all parts are not cross-compatible with other models. As a Specialized unit, it offers greater amounts of vapor, different flavor experiences and longer periods between charges.
4) The EINSTEIN is a variable voltage, advanced ecig in the shape of a small box. Being able to vary voltage allows you to experience greater throat hit, deeper flavor and adjust it to what you like best. The Einstein can be used by beginners but is not recommended.
5) The Torch / eGo Booster is an accessory that can be added to an eV Torch battery (or a Janty or Joyetech eGo - carried by a number of retailers in Canada). This allows you to vary the voltage on a standard eV Torch to get the same experience as an advanced ecig - but without the learning curve.
Eliquid
Eliquid is what you add to operate your ecig. A typical smoker will use 25 - 30 ml of eliquid each month. Eliquid is sold in bottles of 10 or 30 ml and in various strengths. Most beginners will start with a few different choices in 10ml bottles - to test what they like and experiment with what's available.
As you move away from tobacco cigarettes, you may find your taste in eliquid will change.
There are many different types of flavors - tobacco flavor, fruit, drink and specialized. Individual tastes vary greatly. You may not like what someone else loves. Eliquids can be mixed together and even exchanged with other vapers through online forums.
Cartridges, Atomizers and Cartomizers
Each kit comes with it's own cartridges and atomizers, or they can be ordered as spare parts. Cartridges, atomizers and cartomizers are the part of an ecig that produces vapor. The technology of electronic cigarettes has seen dramatic developments in the past year - this is most noticable in new types of cartridges, atomizers and cartomizers.
1. Round / Flat Tip Standard Cartridges and Atomizers
Standard cartridges are plugged into a bridge atomizer. The cartridges contain a poly filling that can be removed and cleaned. The poly filling holds the eliquid and drips it onto the atomizer bridge. Poly-filled cartridges require greater attention and some skill with use. They are no longer the "parts of choice" for most starter kits.
2. Tankomizers and Tank Cartridges
The latest in ecig technology. Tankomizers are atomizers with pins that sit right inside a clear plastic cartridge that you fill with eliquid. The cartridges are easy to fill (you pouring liquid directly into the cartridge and cap it with a small plug). The tankomizer and tank cartridge work together to give a very smooth flavor, excellent vapor and near perfect ease of use throughout the day. Tank cartridges can be washed and reused until they are broken (or run over. lost, put in a washing machine, etc).
The 510 Torch and eV Torch both come with Tankomizers and Tank Cartridges.
3. Smart Carts and Bridged Atomizers (option available for the eV Torch)
Smart Cartridges are modified to combine features of the 2 types of cartridges above - standard and tank. The modification allows you to use a bridged atomizer - which some people prefer for "greater throat hit" - without having to use a polyfill cartridge. This option is available for the eV Torch only. You can select it instead of a tankomizer from a drop down menu when you order the eV Torch.
4. Cartomizers and Clearomizers
Cartomizers/Clearomizers combine the cartridge and atomizer in one unit. They carry more liquid and can greatly enhance the flavor (especially fruit and drink flavors). Each type of cartomizer has it's own method of filling. Cartomizers (also called cartos) are semi-disposable and are either sold individually or come in packs of 5. Each can be refilled and reused for about 1 to 3 weeks. Below is a list of our most popular types:
510 Black, empty Cartomizer - was designed for the "510" model (The 510 Torch). This is the most familiar for newbies - as it's sold around the world as a "prefilled electronic cigarette cartridge". Prefilled, it is intended to last for 3 to 5 hours of use. Our cartomizers come empty. You select the liquid to fill them with and can refill over and over for 5 to 8 days each. Ours will fit on both a 510 Torch and an eV Torch.
Coned Clearomizers (eV4, Visions Torch and eGo Clearomizer) - was designed for the eV Torch and eGo style batteries. Extremely easy to use and fill - with. Have enjoyed tremendous popularity worldwide.
CE2 Clearomizer - is longer than the 510 Cartomizer and smaller than the Coned Clearomizer. It can be used on a 510 Torch or an eV Torch - or any model with a "510 threading". CE2's come with a filling pin and give a stronger throat hit. Overfilling can cause leakage though - so they do require a bit more care when filling.
Specialized Clearomizers - Electrovapors carries a number of specialized clearomizers. Some are "novel" (eZ fill giant LED clearo), some are specialized (Spot welded) or created for a specific ecig (LEO). If you have questions about which cartomizer is compatible with which ecig - let us know.
TROUBLESHOOTING
The following information is meant to assist you with problems that are common to electronic cigarettes. We will add any known issues as they become available. If you ordered a kit and are having difficulties not covered here, please contact us by email. info@electrovapors.com
BATTERIES
NOTE: Do not allow a battery to become completely depleted as it may not hold a proper charge afterwards. Always recharge when it first indicates the battery is low. Read the following article for battery longevity: CLICK HERE
PROBLEM: My battery is not charging, or is only holding a partial charge.
SOLUTION A: Clean the threads on the battery and on the inside of the charger with an alcohol pad. Also unplug charger and clean the threads on the USB charging unit. Allow a minute to dry and recharge the battery. Use the wall charger option whenever you can - as it powers your battery faster than a USB.
Make certain you have turned your ecig on (click the manual button 5 times).
SOLUTION B: Check to see if the battery is working by inserting your cartridge and atomizer and attempting to use it. Occasionally LED lights on chargers stop working for no reason. This does not affect the power of the battery. If your battery is 3 to 4 months old, it may be nearing the end of it's life and should be replaced.
PROBLEM: I've been told that automatic batteries are more difficult for first time users. What should I know before ordering them?
SOLUTION A: Automatic batteries turn on whenever you inhale air through the cartridge. They are activated by a motion sensor. There is a hole in the battery by the threads for the sensor. New users will often flood a cartridge or accidently blow into the atomizer when it's connected. This shorts out the battery. It will need to be replaced and is not covered under warranty. If you begin with an automatic kit - we strongly advise ordering a back-up spare - manual or automatic battery - with your kit. With a bit of practise, your automatic battery will last as long, if not longer than a manual battery. NOTE: automatic batteries are currently on clearance and will only be restocked if a new model is designed with better features.
ATOMIZERS / CARTOMIZERS / TANKOMIZERS
PROBLEM: My atomizer or cartomizer has a bad taste - like something burning.
SOLUTION A: If the atomizer is new, or was used with multiple eliquids, it needs to be "blown out". Place the corner of a piece of paper towel inside the atomizer. Put your mouth over the threaded end and blow hard. Remove the paper towel end. If it is dirty, repeat until the paper comes clean.
SOLUTION B: Your atomizer may be burned, which can happen when you do not use enough eliquid in your cartridge. Blow out your atomizer (as described above). Then clean it gently with an alcohol swab. You can pour some alcohol through the atomizer (not too much) - then turn it over and let it dry completely before reattaching to the battery. Burned atomizers may carry a bad taste permanently. If the taste does not go away after the above steps, you will need to replace your atomizer. If you regularly burn out atomizers, you may want to consider using cartomizers - which are disposable and less expensive.
SOLUTION C: (for cartomizers) if you are experiencing problems with cartomizer taste:
1) 510 cartomizers - ensure that you have filled it correctly. See the on-site video tutorial under "510 Black empty cartomizers". If the cartomizer is underfilled it will burn, overfilled and it will flood. In both cases, the cartomizer needs to be disposed of. Start with a new one and follow the online tutorial for filling.
2) Coned Clearomizers - remove the mouthpeice and empty the eliquid out of your clearomizer (if it's new liquid - you can empty it back into the bottle for reuse later). Hold it upside down until all liquid is drained. Tipping the clearomizer on an angle, pour in a small amount of vodka (poured like a beer - on an angle to avoid the center pin). Immediately drain the vodka out (ie: in less than a second). Refill 1/4 full with eliquid and vape for several minutes until the vodka taste is gone.
PROBLEM: My cartridge / cartomizer leaks eliquid when I take a puff on my electronic cigarette.
SOLUTION: Leaks are the most common problem with ecigs. These can be caused by either overfilling or when your battery power becomes too low to effectively heat the atomizer.
Each cartridge or cartomizer has it's own filling and cleaning instructions as well as it's own work arounds for troubleshooting. Please check the product page for any specialized instructions or tutorials first. If you cannot find an answer - contact us directly and we will help you troubleshoot the problem.
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As with all electronics - personal use habits vary greatly (even dramatically). Electronic cigarettes also reflect the individual smoking habits of the user. As a result, it's not always possible to predict every issue and address it here. If you are having an issue - please email us and we will do our very best to help you resolve it.
NOTE on WARRANTY
Batteries, atomizers and chargers are warrantied against manufacturer defects ONLY - which are expected to show up within the first 2 to 3 days of use.Warranties are extended for a 2 week period to cover any unexpected issues that may be manufacturer based rather than caused by incorrect usage.
Cartomizers and clearomizers are disposable accessories and covered for DOA only.
All products warrantied or replaced must be returned first to electrovapors. Parts will be checked to ensure that user error or damage is not to fault (ie: dropping ecigs in water, running them over with a truck, etc).
If you lost your ecig in the pub last night, or took it apart to see how it works, or accidentally dropped it in the bath - we will not send you a new one for free :)
