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ECTA Founding Member

 
FAQ

1) How do I pay using Interac?  

All you need is an email address, access to online banking at a participating financial institution, and the email address of the person you are sending money to (info@electrovapors.com)

To send an Interac Email Money Transfer:
Login to online banking
Locate Transfer/Payment menu options or click "Send an email money transfer"
Specify a recipient by entering their email address
Fill in the Interac Email Money Transfer information (dollar amount, account from which to withdraw the funds, a security question that only the recipient will know the answer to and optional personal message)
Follow instructions to confirm the information and complete the transfer

CLICK HERE FOR INTERAC WEBSITE AND DEMO

*If you do not have online banking at your bank. Place your order, check out with the Interac option then send us an email with your order number and request C.O.D. ($7 fee) You pay on delivery (1-3 business days). You can also request your order held pending a Hyperwallet payment (create an account with Hyperwallet, log in and "beam" the payment to our email address). Hyperwallet can take up to 3 business days the first time you use it - but is convenient and works with more banks than Interac.

(2) What are Electronic Cigarettes?

An Electronic cigarette (Also known as an e-cigarette, e-cig or Personal Vaporizer) is an alternative to cigarette smoking. It is a small battery powered device that functions, and can look very similar to, a tobacco cigarette. The device vaporizes the e-liquid inside the cartridge (can contain varying strengths of nicotine) which the user inhales. The exhaled vapor resembles smoke and quickly dissipates. It is odourless and without resins – so it does not leave build up on surfaces and fabrics. Electronic cigarettes have a very similar psychology and a similar experience to evil tobacco cigarettes without the smell or toxic chemicals.

Electronic cigarettes do not give off 1st hand or 2nd hand smoke, do not contain tobacco, tar, carbon monoxide or any of the other 4000+ toxic chemicals that make up a tobacco cigarette. 


(3) What is e-liquid?
E-liquid (also known as e-juice) is a liquid mainly comprised of propylene glycol USP and/or USP grade Vegetable Glycerine (both of which create the vapor), non-toxic food grade flavouring and nicotine. The e-juice is available in varying strengths of nicotine (usually from 0mg to 36mg) in a wide variety of flavours. A typical e-cigarette user vapes approximately 1-2 ml of liquid per day. Usage usually depends on how much you smoked and varies from person to person. 
Click here for information about Propylene Glycol

How does e-liquid work?
Electro Vapors offers a wide variety of eliquids from top manufacturers. You can choose nicotine strength (0 - 24mg per ml), flavor and bottle size (10 or 30 ml). 

Cartridges:
There are different types of cartridges (tank, smart-cart, and the older "polybatten filled" no longer being produced). Each is filled in a slightly different way (instructions are on this site - under the product descriptions - or come with an instruction manual).

You fill your cartridges with drops of eliquid directly from the bottle. You can prefill several and carry them with you, or carry the bottle of eliquid with you and top up your existing cartridge whenever required. You can clean your cartridges and reuse them many times. 

NOTE: electro vapors does not carry pre-filled cartridges due to health and quality control concerns. 

Special cartridge accessories:
Each kit comes with the correct type of cartridge for that ecig's atomizer. Spares are available and many parts are interchangeable. Cartomizers combine atomizers and cartridges into a single unit and are semi-disposable. Drip tips are used on the atomizer in place of a cartridge, allowing ecig users to inhale vapor directly rather than through a cartridge. These are accessories and are available separately from kits). 

(4) What should I order to get started?

Getting started requires purchasing a complete kit and at least one bottle of e-liquid

A complete kit contains ALL the parts required (except eliquid) - the correct atomizers, cartridges and charging cords for that model. Spare parts and replacement parts are available. 

The selection of eliquid may seem overwhelming to a first time buyer. Finding eliquids that you like can be a fun and interesting journey. Most people start with tobacco flavors - as this mimics the cigarette experience the best. The majority will gravitate to other (non tobacco) flavors within the first year. 

Ecigs give MANY advantages over evil tobacco cigarettes. In addition to being free of any smoke or combustion, you also have CHOICE, CONTROL, FLAVOR and incredible variety. You may find your sweet spot with chocolate or strawberry, with a drink flavor or a premium tobacco mix - and you can change your flavors, mix them together, try something new - as often as you want - for a fraction of your previous cigarette costs.

We do recommend that, for your first time, you purchase more than one flavor of e-liquid in smaller bottles. This will help you get a better idea of why types of flavors and strengths appeal to you personally.

If you’re committed to replacing your smoking with the electronic cigarette, make sure you always have enough e-liquid on hand so you never run out and are tempted to return to those evil cigarettes!  Purchasing an extra atomizer or charger is always a good idea too as they do break down over time and you wouldn’t want to be left unable to use your electronic cigarette. You know the Boy Scout motto, “always be prepared?” … that’s a vaper’s best motto too!

If you’re already a vaper, keep an eye on this site as we add great new blends and products regularly.

(5) There are so many parts shown in the starter kit – what are they all for?

A standard e-cigarette is made up of 4 parts: 

1) A cartridge (the mouthpiece). E-liquid is inserted into the Cartridge. 
2) An atomizer (middle). Heats the e-liquid to produce vapor.
3) A rechargeable battery (main body). Is the power source for the ecig.
4) A charger for recharging the batteries (AC and USB plugs).
 
Starter kits come with two full ecigs, 5 or 10 cartridges and one charger.  E-liquid is ordered separately and should be purchased at the same time!

(6) What are all the extra parts (cartomizers / clearomizers / Tanks). Do I need them? 

Cartomizers / Clearomizers / Tanks combine the atomizer and tip (cartridge) into one device - which you attach to the battery in place of the atomizer. Each will give a slightly different vapor strength and bring out different aspects of flavor. Some are large enough to hold sufficient eliquid for a full day or even two. These products are considered "accessories", though for a growing number of vapers - they have replaced the atomizer / cartridge and become standard gear. 

This range of available products constantly changes as technology evolves. Our mission is to carry the best of the best - combining ease of use with performance. 


(7) Why is it called “Vaping” and is “Vape” a noun or a verb?

 
IT’S A VERB!
Since “e-smoking” sounds awkward and every action requires a verb, “vaping” or “to vape” is it.    
 
Cigarettes produce smoke, therefore we refer to this as smoking. People who use cigarettes are smokers.
 
Electronic cigarettes produce vapor, therefore we refer to this as vaping. People who use electronic cigarettes are vapers.

(8) Why are Electronic Cigarettes only sold to Adults?

It is Electro Vapor's personal position that - with or without nicotine, vaping is a substitute for cigarettes and cigarettes are restricted to adults. 

(9) How long will my Electronic Cigarette last?

Rechargable batteries are rated for 200 - 280 charge cycles. The life span of your electronic cigarette depends on how often that model requires charging. A 510 (cig-alike), for example, needs to be charged every 2 hours. It is small and compact and very popular. An eV Torch, is a larger battery, and requires charging every 8 to 16 hours of use (depending on the size - 650, 900 or 1100). It's a bit bigger and slightly heavier. So the eV Torch will last longer than the 510 Torch.

After more than 200 charges, the battery will not hold its charge as long. At this point, you should order a replacement battery.
 
Battery models have 2 ratings - mAh and Voltage. The higher the mAh - the longer that battery will operate between charges. A 510 is 180 - 200 mAh. An eV Torch, iTaste or LEO is available in 650 mAh, 900 mAh or 1100 mAh.

Voltage settings are available on specialty units such as the iTaste. The higher you set the voltage, the faster eliquid burns and the stronger the vapor. Speciatly units contain more complex electronics and usually require more upkeep. 

Atomizers will need to be replaced more frequently. Some users have reported getting 6 months or more usage from one and others only a few weeks or months. Realistically, a standard atomizer will last 6 - 12 weeks. There are dozens of atomizer models. Each model type gives a slightly different character to the amount of vapor and flavor. 

Atomizers can be used with Cartridges or Drip Tips. Cartridges are made of plastic and can be washed, dried and used again until they wear out. Drip Tips replace cartridges - and have incredible longevity - depending on their construction materials (plastic, delrin, ceramic, glass, etc). 

Complete kits all come with an instruction manual that contains information on usage, warranty, maintenance and cleaning to keep your electronic cigarette operating at peak performance.

Charging Cords and a/c adaptors will usually outlast every part of your kit - providing you keep the threads on the charger clean. If you live in an area known for power surges - your charger will be affected and possibly your battery. For this reason - it is recommended that you use a surge protector. Once you've chosen to use an ecig more permanently, you can grab a few spare chargers, a car charger - even a charging case (carries your parts and charges your batteries on the go).